At Brisbane IT Guru, our aim is to provide a high level of customer service. See what our clients have to say about our services.
Thank you, Dr Andrew. The patient has fully recovered from my attempts to fix it. Andrew is a local family man with 25 years of IT experience. He is good at what he does, explains the problem in simple yet not condescending terms and takes the time to give tips on how to avoid future issues. He charged a very reasonable price and I had my computer back the same day. I would not hesitate to recommend his services.
Provided quality and friendly service in a very timely manner. Will definitely be my go-to if I’m having any pc issues in the future.
*Edit* Not once, not twice, but three times Andrew went above and beyond my expectations to assist in getting my gaming computer running perfectly after I experienced several issues with it. This man is an absolute legend!
I initially spoke with Andrew over the phone as to why my computer was running so slow. We talked for about 10 minutes and he was able to correctly diagnose the problem. He put forward an affordable solution which made my computer run better than it ever has before as well as offer his advice on software. He also helped me problem solve an issue with my email. 5-star service! Thank you.
Andrew from Brisbane IT Guru recently fixed a computer issue I had. I found Andrew to be friendly, very professional and affordable, my issue was resolved quickly and to a very high standard. I would highly recommend their services.
Andrew is very personable. As I don’t understand a lot of technical jargon and applications he guided and advised me of my options and outcomes in a way I could easily comprehend. I’m glad I have found Andrew, someone I can call upon in future, for sure. Thank you
Andrew is thorough. He identifies your requirements, provides options to enable you to make comparisons and choose the best solution for your needs. He is transparent, provides value for money and delivers exceptional service. His troubleshooting results in minimal disruption to your operations.
Andrew from Brisbane IT Guru fixed my computer, he is amazing. He cleaned the 7 years of dust and grime from the inside of the computer, saved all of our data, reinstalled Windows 10, installed Office 2016 and our data and did it all in less than 2 hours at our home. He charges very very fairly, he turned up when he said he would, he following up with a phone call the next day to see if the computer was functioning, very professional, friendly and clever. I would highly recommend Brisbane IT Guru as our computer is not just working again, it is much better.
Andrew was extremely patient and helpful in sorting out issues and maximising our internet speed.
Wanted to write a review on Andrew! thank you so much. He’s very professional and time considerate. Caught him on a busy day still made time for me. My laptop wouldn’t power up. So he opened my MacBook up and went through it had it fixed the same day for a good price! haven’t had an issue since Thanks, mate!
Absolutely excellent customer service by Andrew. After contacting a number of local IT businesses requesting quotes to fix my laptop, I decided to go with Andrew at Brisbane IT Guru. Andrew responded to my queries immediately, collected my laptop and fixed it really fast. He was very affordable and ran everything by me before proceeding with the work. I would recommend Brisbane IT Guru to anyone looking for an honest, family-owned local business. Thank you, Andrew. We will see you again and recommend to all!